Wholesale Login:
Wholesale ordering is available to New and Existing Profile customers who have an ABN. There are minimum order quantities per item and a minimum order value per order applicable. For further information please contact our Customer Service team via phone on 02 9476 4568 or customercare@profileproducts.com.au and we can create a login and password for you.
Alternatively, our separate wholesale website can be accessed by visiting http://www.profileproducts.com.au/wholesale - however please note that a login and password is required to view product pricing and purchase online. You can create a new account on our wholesale website (click on New Customer) however your account will need to be activated by us, and will only be available to approved customers with an ABN. If you do not have an ABN but are interested in bulk pricing, please contact our Customer Service Manager via customercare@profileproducts.com.au
Benefits of Being a Profile Customer:
As our customer you have the choice to purchase products from a variety of companies. So why deal with Profile? There are many benefits, including:
Profile has earned the reputation as the premier supplier of both Australian Made and Australian designed photo frames and albums, available in a variety of fashionable styles, finishes and sizes to appeal to consumers with an attention to detail and quality. Our ranges also cater to most budgets
Our Profile brand is the most well known photo frame brand in Australia
We are the largest manufacturer of quality photo frames in Australia
Our brands (including Profile, Henzo and NeXtime) are synonymous with quality
We offer a quality guarantee on all our products
We carry an considerable amount of raw material and stockholdings to ensure we can deliver to our customers in a timely manner
Our raw materials are sourced from the best suppliers with an attention to detail and quality
Our machinery is sourced from European machinery suppliers which are also renowned for their quality
You are dealing with the manufacturer which has the added advantage of being flexible, with shorter lead times opposed to importing
Our valued staff have been working with us, on average, for over 10 years
Our management team all have extensive experience in retail operations, so we think like our customer!
We have a sophisticated freight management system which keeps you informed of the status of your delivery once it has been despatched from us and can be tracked via the internet
PICTURE PERFECT – Preferred Stockist Program
Please contact your local representative regarding our Preferred Stockist Program. It is important to note that this is an invitation only program for our premium customers and is based on the following qualification criteria
- Annual spend
- Payment of Accounts within agreed terms
- Percentage of your store space given to Profile
Benefits of being a Profile Preferred Stockist include:
FIS for all deliveries
Planograms for your store
Priority treatment for all order processing, manufacturing and dispatch
No minimum order value
A company information listing and photograph of your store(s) on our website within the stockist locator section
Exclusive special purchase deals on new items, existing items and clearance
The opportunity to purchase new products and clearance specials ahead of general release to our customers
Referral of the general public to your store(s) when looking to purchase from our range
Ordering Process:
To place an order via our website, please either register as a new wholesale customer or login with your assigned login and password. This will enable the wholesale prices to be displayed. Place your order and then checkout. If you are an account customer then at the checkout please select account customer. If you are not an account customer then please pay for the order upfront using the payment methods accepted.
If you wish to place an order outside of our website this can be done by arranging a visit by one of our friendly Company Representatives or communicating with our Customer Service team.
When an order has been sent to us, our typical turnaround time is usually 5-7 working days. This will vary depending on seasonal factors. Shipping time will depend on your location. Deliveries to most metropolitan cities in the east coast of Australia arrive overnight
Terms of Trade:
Before ordering from us, please review our privacy policy, terms and conditions and refund/returns policy
Customer Service:
We have company representatives in all states and territories within Australia. Please contact us for further information. Our Customer Service team is also here to assist you with any enquiries
Export Markets / Distributors:
We are actively seeking new distributors in international markets. If you are interested in discussing this opportunity with us, please contact us and request to speak to our Managing Director
